1. The service
StockRescue AI, operated by [Legal entity name to be confirmed], is an inventory analysis and decision-support service. It ingests inventory and sales data supplied by the customer, calculates risk and health metrics from that data, and presents recommendations and optional written explanations. It is a analytical tool, not a broker, marketplace, accounting system or financial adviser.
2. Recommendations are advisory only
All scores, metrics, rankings, recommendations and AI-generated explanations are informational and advisory. They are derived from the data the customer uploads and from generic rules that cannot account for every commercial circumstance.
We do not guarantee any sale, cash recovery, margin, profit, cost saving or other financial result. Past or illustrative figures are not a prediction of future outcomes.
3. Customer responsibility for decisions
The customer remains solely responsible for its pricing, discounting, purchasing, reordering, liquidation, write-off and inventory decisions, and for compliance with any tax, accounting, consumer-protection or competition rules that apply to those decisions. Nothing in the service constitutes legal, tax, accounting or investment advice.
4. Accounts and security
An account is required to use the service. The customer must provide accurate account information, keep credentials confidential, ensure that only authorized personnel are invited into the workspace, use appropriate roles, and notify us promptly of any suspected unauthorized access. Actions taken through a customer's account are treated as taken by the customer.
5. Acceptable use
Customers and their users must not:
- Attempt to access data belonging to another workspace, or to bypass authentication, authorization or tenant-isolation controls.
- Probe, scan, overload or otherwise interfere with the service or its infrastructure, or exceed documented rate limits by automated means.
- Upload unlawful content, malware, or personal data that the customer is not entitled to process.
- Attempt to manipulate the AI explanation layer into ignoring its instructions, revealing system prompts, or producing content unrelated to the customer's inventory.
- Reverse engineer, resell, sublicense or white-label the service without written permission.
- Use the service to violate applicable sanctions, export controls or other laws.
6. Customer data
The customer retains ownership of the inventory and sales data it uploads and is responsible for its accuracy, legality and completeness, and for having the right to upload it. Analysis quality depends directly on data quality: incomplete, stale or inconsistent input produces unreliable output.
We process customer data to provide and support the service, as described in the Privacy Policy. We may use aggregated, de-identified statistics that do not identify a customer to improve the service.
7. Intellectual property
The service — including its software, scoring methodology, recommendation rules, user interface, design system, documentation and trademarks — remains our property or that of our licensors. The customer receives a limited, non-exclusive, non-transferable right to use the service during the subscription term. Output generated from the customer's own data may be used freely for the customer's internal business purposes.
8. Service availability and changes
The service is provided on an "as is" and "as available" basis. During the pre-launch and beta period no uptime commitment applies, features may change or be withdrawn, and maintenance may occur without notice. Any service-level commitments will be stated in the final commercial terms.
9. Disclaimers and limitation of liability
To the maximum extent permitted by applicable law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement, and we are not liable for lost profits, lost revenue, lost or unrealized inventory value, business interruption, or indirect, incidental, special, punitive or consequential damages arising from use of the service or reliance on its recommendations.
Our aggregate liability limit and any statutory exclusions that cannot be waived will be specified in the final commercial terms.
10. Termination
A customer may stop using the service and request deletion of its workspace at any time. We may suspend or terminate access for breach of these terms, non-payment, security risk, or unlawful use, and we will give reasonable notice where practicable. On termination, access ends and customer data is deleted in line with the retention principles in the Privacy Policy.
11. Governing law and disputes
[Governing law and jurisdiction to be finalized before commercial launch]. Until this section is completed, no choice of law or forum is agreed, and these terms are provided for review purposes only.
12. Contact
Questions about these terms can be sent to [Support contact email to be configured]. Privacy questions should go to [Privacy contact email to be configured].
13. Draft status
This document is a pre-launch draft. Every bracketed placeholder must be completed, and the entire document reviewed by qualified legal counsel, before the service is offered commercially.